Case Study: RDP Creative
RDP Creative brings ideas and stories to life through the creation of bespoke, purposeful and memorable merchandise. They've earned a reputation for excellence and partner with leading brands such as LEGO, Disney and Playstation.
The impact has been transformative. I can see our workforce not just adopting but embodying our organisational practices that allow us to fulfill our purpose.
Situation
Despite their global reach, working with world-renowned brands and operating across three continents, RDP has always prioritised being a tight-knit, highly aligned team. Their culture depends on shared understanding and consistent ways of working. As the company grew, maintaining this alignment became harder, especially across distributed teams and new hires.
The Challenge
For CEO Wendy Mather and the leadership team, alignment depended heavily on knowledge held by a small number of experienced individuals. As RDP scaled, this created bottlenecks. Key ways of working were not easily transferable, slowing onboarding and increasing risk. RDP needed a scalable way to capture and distribute this knowledge.
The Solution
RDP employees are automatically enrolled into tailored learning programs aligned to their role, bridging critical knowledge gaps and accelerating capability. Our AI Knowledge Assistant reduces reliance on bottleneck SMEs.
